Support Policy Page

1. Types of Support:

We provide the following types of support for our website:

• Technical Support: Assistance with technical issues, errors, and bugs related to website functionality.
• Content Support: Help with accessing or understanding website content, such as articles, videos, or downloadable resources.
• Account Support: Assistance related to account creation, login issues, and account settings.
• Feedback and Suggestions: We welcome your feedback and suggestions for improving our website.

2. Support Channels:

• Email Support: Contact our support team at info@audiomarc.com.bn for assistance. We aim to respond within 24-48 hours during business days.
• FAQs and Knowledge Base: Visit our Frequently Asked Questions (FAQs) section and Knowledge Base for answers to common queries.
  

3. Issue Resolution:

We strive to resolve reported issues in a timely manner. The resolution time may vary depending on the complexity of the problem. Our team will keep you informed about the progress of your support request.

4. Support Limitations:

• We do not provide support for issues caused by third-party plugins, extensions, or customizations.
• Support may be limited for outdated web browsers or devices with compatibility issues.
• We do not provide support for matters unrelated to our website's functionality or content.

5. Feedback and Suggestions:

We value your input! If you have suggestions for improving our website or encounter any issues, please let us know via email at feedback@audiomarc.com.bn.

6. Policy Changes:

We reserve the right to update or modify this support policy at any time. Changes will be effective immediately upon posting the updated policy on our website.